Working with Charlotte was truly an incredible experience from start to finish. She was not only friendly and approachable, but also made us feel completely comfortable throughout the entire process—no question was ever too small or silly. She took the time to explain everything in a way that made sense, and her patience and support meant the world to us. We were on a tight timeline, and somehow she managed to make it all happen, never once making us feel rushed or like we were just another file on her desk. She went above and beyond to make sure we were taken care of, and it’s clear that she genuinely cares about the people she works with. We couldn’t be more grateful for her guidance and dedication. If you’re looking for someone who is not only knowledgeable and professional, but also kind-hearted and truly invested in helping you succeed—she’s the one.

Charlotte was an absolute lifesaver. I went from Googling 'what even is a mortgage?' to closing on my first home feeling like a boss. She explained everything in real words (no confusing jargon!), answered all my late-night panic texts, and made me feel so supported through the whole process. 12/10 would recommend.

Working with Charlotte felt more like chatting with a friend who just happens to be a mortgage wizard. She genuinely cared about my goals and didn’t try to push anything that didn’t make sense. She’s honest, responsive, and made me laugh when I needed it most.

I didn’t think refinancing could actually be this painless. Charlotte walked me through all my options, found a great rate, and saved me way more than I expected. I thought mortgages were supposed to be stressful—turns out, you just need the right person in your corner.

Charlotte is basically my mortgage fairy godmother. I was overwhelmed, underprepared, and totally intimidated—but she swooped in with kindness, expertise, and a no-judgment approach that made all the difference. If you’re feeling lost in the mortgage maze, she’s your map.